Manufacturers Warranty for Mattresses and Foundations

Pure-Rest and Ecobaby Warranties

We want our customer to be
happy with every purchase from our companies. So we have warranties to protect
all users of our products. Best of all, we have been in the organic business for
14 years and are able to honor these warranties.

Adult
Mattresses: Your Pure-Rest
Natural Mattress has been crafted expertly by hand with our exclusive high
quality and totally pure fibers. Each part of your mattress and foundation is
covered by a 10 year fixed and 20 year prorated warranty for your peace of mind.
Our warranty covers all component parts of your mattress system against defects
in materials or workmanship. If you feel your mattress is defective please
contact us so we can rapidly remedy the situation. We will repair or replace
defective part at our discretion. We do not ask the customer to pay shipping for
our errors. So if it is our error we will pick up the shipping cost. This
warranty is non transferable. In addition, we have your name in our database so
you do not need to fear losing your receipt.

Due to the nature of
mattresses there are a few conditions where a warranty is voided.

Not Covered: Mold due to
customer misuse

Sagging due to improper foundation, wood slats must be no more than
2.5”

apart.
All innersprings must have corresponding box springs to support the

mattress properly.

Customer rips and tears

Mattress
has been folded or bent.

Zeus
Adult Mattresses: Our Zeus
mattress carries a 25 year warranty. Ten year fixed and 25 year prorated. This
warranty excludes the top 20-25 ILD layer which carries the standard mattress
warranty. This top layer could wear faster over time due to heavy weight, excess
use, etc. as it is a softer layer. This is normal and this layer can be replaced
inexpensively if you use your mattress past 20 years. This mattress features our
comfort exchange warranty. If, within 10 days, you wish to exchange 1-3
slabs of the mattress for a firmer or softer feel, you can send back UPS in box
and we will ship out requested slab at our expense.

Crib
Mattresses: Our 6 styles of
Ecobaby Organics crib mattresses all feature a 10 year fixed warranty. This
warranty carries the same conditions as the adult mattresses. Protect your
mattress with a moisture pad for very long mattress life. We went an extra step
and put wool around the sides to protect your mattress from the devastation
excess moisture can cause. Synthetic and other organic mattress manufacturers do
not do this and therefore usually offer only a 5 year warranty.